00497nam a22001337a 4500 17032 17032 180309b ||||| |||| 00| 0 eng d ZUZ 2015 Zuze, Gibson An Exploration of the Impact of Disclaimer Clauses on Managing Customer Loyalty and Retention: A Case of Chinese Retail Shops in Harare City Centre Masters thesis University of Zimbabwe 2015 86p Thesis Bank http://thesisbank.jhia.ac.ke/3435/ lcc THES lcc 1 20039 JHIA JHIA THES 2018-03-09 0 2018-03-09 00:00:00 THES